Frequently Asked Questions
Check most frequently asked questions here!
Please send us an email at firstname.lastname@example.org with your question, order number, or just to say hi! :)
We offer free shipping worldwide on all orders! So shipping is completely free! :)
All orders are shipped within 1 - 3 business days and take 7 - 14 business days to be delivered to the worldwide! We appreciate your patience as we prepare your packages to be shipped.
Once your order ships, you will receive an email with a tracking link. If you are having trouble locating your tracking link, please feel free to email us at email@example.com and we'll be happy to help you out! :)
We only allow order cancellations within 24 hours of the time and date your order was placed. Otherwise we cannot guarantee that we can cancel your order.
If your item(s) arrive damaged please send photos to firstname.lastname@example.org and we will resolve the issue immediately with a replacement or refund.
We will allow returns within 14 days of when you receive your order. If you’re not satisfied with your order for any reason, please let us know and we'll make it right. We do not allow returns or refunds on sale items.